COMMUNITY NAVIGATOR

Location

Evanston, IL, USA

Job Type

Part Time

Overview

Open Communities' mission is to educate, advocate and organize to promote just and inclusive communities in north suburban Chicago. We seek to eradicate housing discrimination, in all of its forms and against all persons, because of race, color, national origin, religion, gender, gender identity, sex, sexual orientation, disability, familial status, or source of income. Housing is a human right; fair housing is the law. To further our goal of equal housing opportunities for all, Open Communities engages in activities that encourage fair housing practices including landlord- tenant and foreclosure counseling services, community education, and advocacy to make our communities more welcoming for everyone.

Job Description

Open Communities seeks part-time community navigators to assist in advocating and providing referrals for individuals formerly incarcerated throughout Cook County’s suburbs.

Status

Reports to the Assistant Director of Housing Counseling and Education

Requirements

Responsible for informing community stakeholders, and justice impacted individuals on eviction laws by hosting eviction prevention presentations, attending community events, and assisting in the delivery of trainings and outreach.

  • Community Navigators will build professional relationships with previous Open Communities clients and community partners.

  • Community Navigators will develop an understanding of fair housing laws, train with eviction prevention resources, and learn how to avoid the unauthorized practice of law.

  • Community Navigators will assist the Program Manager with developing a referral list of attorneys and other resource providers.

  • Community Navigators will attend community events to inform citizens about mediation opportunities and eviction prevention the Open Communities provides free of charge in the far north and south suburbs of Cook County.

  • Community Navigators will host educational workshops for communities and partners; both virtually as well as in person at various multipurpose community spaces.

  • Community Navigators will provide follow-up calls to community members and partners to assure key services are provided.

  • Community Navigators will assist in the eviction prevention by processing documents and applications for emergency assistance.

  • Community Navigators will complete an outcome assessment that measures the impact of their work including the number of volunteer hours, how many community members reached, referrals for legal or housing assistance programs, and accessing emergency services.

Qualifications

Must be formerly incarcerated or a victim of housing discrimination. Experience in service management, including organizing, problem solving, and advocating. Ability to communicate effectively and maintain good relations with clients and employees. Proficient in Microsoft Office, especially spreadsheets, database and reporting tools. Excellent communication, writing, problem solving, and organization skills.

Qualifications include:

  • This position requires a high-school diploma (or equivalent).

  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Ability to balance multiple tasks and manage conflicting priorities required.

  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.

  • Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.

Working Conditions

Generally, this position operates in multiple community offices throughout Cook County; however, this position may also be required to work from Evanston site in Cook County. This position requires a flexible schedule, but typical hours are Monday through Friday, 9:00 AM – 5:00 PM; however, evening hours, including weekends and holidays, may also be required. Car or access to a vehicle needed for outreach and client appointments when applicable.

Why Work for Us?

We are a fun and flexible work environment that values a collaborative approach. This position is for $25 for 10 hours per month from July 2021-June 2022

At Open Communities, we do not just accept difference — we celebrate it, we support it, and we thrive on it. Our goal is to be a diverse workforce that is representative at all job levels. We believe that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Open Communities will not tolerate discrimination or harassment based on any of these characteristics. Open Communities is proud to be an equal opportunity workplace.

Salary

Salary - $25 hourly